To our valued clients:
West Wind Veterinary Hospital continues to operate under normal business hours for dogs, cats and horses while also offering 24/7 emergency care for horses as per usual.
We are now pleased to be able to offer virtual visits. Please contact us at 780-662-0112 to book your telemedicine consult today.
In the face of COVID-19, various levels of government are considering a mandatory shutdown of all "non-essential" services. The CVMA holds that veterinary practices provide "essential" services to Canadians. Additionally, there is currently no evidence to suggest this virus is circulating or being spread by animals in Canada. As such, for the foreseeable future WWVH will continue to service our patients. However, we will be adding extra precautionary measure to promote both the safety of our clients and our staff.
- Enforcing strict social distancing in-clinic and on farm calls. Clients will be asked to remain in their vehicles in the parking lot. A staff member will come to meet you at your vehicle to collect your pet/horse for their appointment or to bring you out pet food and prescriptions. Farm calls will be executed by direction of the attending veterinarian.
- If clients are to attend the appointment, it will be limited to one person in the exam room. Additional owners can join the appointment via FaceTime or speakerphone.
- If you have an upcoming appointment and are experiencing ANY signs of illness or have been in contact with anyone with a high risk for COVID (travel, positive test, in isolation), please contact our team to reschedule your appointment. If the appointment is urgent, we can discuss with you how best to proceed.
- We have enhanced sanitizing procedures within our practice to keep you safer.
As the situation continues to evolve, we will be constantly reassessing and adapting our processes to adhere to the latest updates and health guidelines. If you have any questions and/or concerns, please call us at (780)662-0112 or email firstname.lastname@example.org.
We appreciate your cooperation.
West Wind Veterinary Hospital